JKPPA acts as a resource to clients and their loved ones who need assistance navigating the health care system, including referral to other networks and organizations who may better assist them;

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JKPPA guides volunteers who are already providing assistance to their loved one or friend;

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JKPPA brings professional and consumer volunteers together with clients to assist them on a specific issue or problem and to help them to help themselves to improve their health care experience and outcomes;

JKPPA establishes an allied health, legal and other professional panel of advisors, active and/or retired, to support our volunteers and clients by providing remote and/or telephone guidance, as needed; 

JKPPA positively and efficiently communicates and connects with health care providers to reduce the burden upon already overstressed health care providers.